Description
The Benefit Intake Specialist is responsible for managing the initial patient referral and benefits verification process to ensure timely and accurate access to therapies. This role serves as a key liaison between patients, providers, and insurance payers, ensuring coverage requirements are met and documentation is complete.
Working our of a que to verify patients insurance are active, deductibles, out of pocket max and DME benefits
Pulling patient information from portals and adding it to forms to send out to the sales team.
Receive, review, and process patient referrals and intake documentation
Verify patient insurance coverage, eligibility, and benefits with commercial, Medicare, and Medicaid payers
Clearly communicate coverage details, financial responsibilities, and next steps to patients and providers
Collaborate cross-functionally with reimbursement, clinical, and operations teams to resolve intake issues
Ensure accurate and timely data entry...