The HR Benefits Associate is responsible for the accurate, timely, and compliant review and processing of employee loan applications in accordance with internal policies, guidelines, and service standards.

Responsibilities:

Loan Processing and Administration

• Reviews and evaluates employee loan applications (e.g., salary, car, housing, medical, emergency, and other company‑sponsored loans).
• Verifies supporting documents, endorsements, and approvals required for loan processing.
• Ensures accurate encoding and updating of loan information in HR and payroll-related systems.
• Coordinates with internal stakeholders to resolve discrepancies, clarifications, and escalations related to loan applications.
• Monitors loan turnaround times and ensure transactions are completed within published service level agreements.

Compliance and Controls

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