About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

About the Job

We are changing the way people think about customer service, and we need your talent!

IntouchCX is looking for a highly motivated Benefits Administrator to support our payroll team. This role is responsible for the administrative execution of benefit plans across North America (Canada and the US), focusing on data integrity, proactive follow-ups, and back‑office coordination with the HR team. This position operates as a support function with limited direct employee interaction.

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