As a Bell Attendant at Fairmont La Hacienda, you will be the first and last impression for our valued guests. Your role is crucial in providing exceptional and personalized service from the moment of arrival to the departure of the guests. You will be responsible for assisting guests with their luggage, providing information about the hotel's facilities and local services, and ensuring that every aspect of their stay is impeccable and memorable.

Responsibilities

· Welcome and greet guests with warmth and professionalism, using the guests' names whenever possible.

· Demonstrate a positive, proactive, and professional attitude at all times.

· Assist guests with their luggage, ensuring it reaches their room safely, personalizing the experience, and using the guest's name.

· Escort guests to their room on foot or by golf cart, when necessary, explain the hotel facilities, and promote additional services (restaurants...