The BlueCare team at BlueCross BlueShield of Tennessee (BCBST) is seeking a **Behavioral Health Case Manager** to support members enrolled in BlueCare Plus, a Fully Integrated Dual Eligible Special Needs Plan (FIDE SNP) designed to improve care for individuals who qualify for both Medicare and Medicaid.
In this role, you will manage a mixed caseload consisting of both ongoing members and short-term cases focused on immediate care coordination needs. You will provide comprehensive care coordination and case management for dual-eligible members with complex behavioral health needs while collaborating within an integrated care team that aligns behavioral and physical health services. You will partner closely with members, caregivers, providers, and community resources to ensure seamless, coordinated care, support members in navigating Medicare and Medicaid benefits, and advocate to improve health outcomes, access to care, and overall quality of life. All services are delivered in a ful...