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Job Description
Role Level: We need Managers who oversee operations and to whom Support Engineers report. Proven experience managing production support operations is mandatory.
ยท Operational Excellence: Lead daily Run operations to ensure high availability and production stability. Manage the end-to-end application lifecycle and incident response, preferably for Data/Analytics platforms (e.g., Tableau).
ยท Stakeholder Liaison: Serve as the SPOC for leadership on all operational matters. Translate complex technical issues into clear business impact and manage expectations across technical teams and business units during critical events.
ยท Strategic Communication: Deliver concise, high-impact updates on platform health and service delivery. Or...