Duties:

Guest Experience & Service Excellence:

Provide warm, professional, and personalised bar service to all guests.
Engage confidently with guests, sharing knowledge of cocktails, wines, spirits, and non-alcoholic beverages.
Anticipate guest preferences and create memorable, tailored experiences.
Handle guest feedback and requests professionally, escalating issues when necessary.

Beverage Preparation & Service:

Prepare and serve cocktails, mocktails, wines, beers, and spirits to five-star standards.
Ensure consistent quality, presentation, and portion control.
Maintain bar mise en place, cleanliness, and presentation at all times.
Assist with beverage service during meals, boma dinners, bush events, and private functions.

Stock Control & Cost Awareness:

Assist with stock counts, requisitions, and stock rotation...