Banking Operations Manager

The Context: Porters is building the AI-native backoffice for banks and fintechs, moving from manual case handling to exception-only handling. As we scale, we need a specialist who understands the intricate mechanics of Banking Operations teams and their processes to ensure our platform remains compliant, efficient, and bulletproof while pushing the boundaries of what automated Banking Ops can achieve.

Mission: You will be the architect of operational excellence and the human fail‑safe for our high‑stakes banking processes. Your mission is to take radical ownership of the outcomes of our Banking Ops processes, acting as the critical link between fintech clients, regulatory authorities, and our engineering teams. You won’t be processing cases but you will be help fine‑tune the Action Engine, identifying operational risks, and leveraging our AI capabilities to turn manual workflows into scalable, automated masterpieces ...