Overview

Deliver exceptional client experiences as a Client Service Representative at CIBC’s Edmonton-Parkdale location. Leverage your financial service expertise to help clients achieve their banking goals.

As part of CIBC’s Personal and Business Banking Team, this full time role requires you to provide top-notch support. You will engage with clients, solve problems, and assist with a range of financial products. Adaptability to different banking centers and a commitment to client success are key in this agile environment.

Responsibilities

• Help clients navigate their accounts and banking products
• Ensure client interactions are impactful and meaningful
• Connect clients to specialized CIBC team members
• Share knowledge of mobile banking technologies
• Resolve client issues with a cooperative approach

Qualifications

• Strong background in customer experience and financial services