Group Company: BANK OF THE PHILIPPINE ISLANDS

Designation: CUSTOMER SALES AND SERVICE ASSOCIATE

Office Location: Quezon City (AREA OFFICE)

Position Description

The Customer Sales and Service Associate (CSSA) handles both financial and non‑financial customer transactions, such as: deposits, withdrawals, check payments, bills payments, fund transfers, account opening, file maintenance and other auxiliary services. The CSSA is also tasked to offer and cross‑sell bank products and services to customers.

Primary Responsibilities

• 1. Transaction Processing – Provides fast and accurate delivery of banking transactions and services. 1.1. Processes over‑the‑counter transactions, such as: cash and check deposits, withdrawals, encashment/check payments, bills payments and miscellaneous/sundry transactions 1.2. Processes auxiliary transactions such as but not limited to: foreign exchange, sale of manager’s check...