. Oversee the entire Merchant Onboarding Application process, ensuring smooth coordination and timely approvals. . Act as the primary point of contact for merchant inquiries, providing prompt assistance and resolution. . Maintain regular communication with merchants, providing periodic updates on their application status. . Track sales referrals from banking business units and various sales channels. . Generate and compile weekly sales tracking and merchant onboarding reports for internal review. . Perform administrative tasks, including document verification and system record checks, to ensure accuracy and compliance. . Support the sales team in daily operations to achieve departmental objectives. . Develop a strong understanding of payment services and merchant requirements to enhance client support. . Assist with ad-hoc projects, administrative duties, and other tasks as assigned. . This role requires strong coordination skills, attention to detail, and the ability to work collabora...