Band 3 Medical Secretary - Ophthalmology

Closing date: 14 June 2026

We are seeking a highly motivated, reliable, and focused administrative support worker for the Ophthalmology service at University Hospitals Birmingham NHS Foundation Trust. The role requires flexibility, adaptability to changing priorities, and the ability to manage a demanding workload with a proactive approach and good judgment.

Main Duties

• Ensure patient results are reported and communicated to GPs and patients efficiently.
• Take actions based on clinical outcomes, such as requesting outpatient appointments, updating waiting lists, and adjusting open clocks.
• Meet 10‑day turnaround targets for communications of outpatient, diagnostic, elective, and general letters to GPs and patients.
• Liaise with care professionals across UHB and wider NHS trusts.
• Conduct phone conversations with patients, demonstrating an empathic and supportive ...