The Ops Sup Analyst 1 is an entry‑level position responsible for providing operations support services, including record documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. The role serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective is to provide day‑to‑day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities

• Perform business analysis and documentation of the current and future state of Client Reports and Advices (client communication letters, notices, and confirms)
• Provide regular status updates for all project participants and create presentations for steering committee updates
• Work with various Legal & Compliance teams to obtain sign‑off on all regulatory business requirements