Description
Surface Transportation (ST) is seeking a highly skilled and a motivated team player to be part of the dynamic ROC team which supports NA and EU Surface Transportation Operations. The Surface Transportation Operations team addresses disruptions in the Middle Mile network, supporting drivers and carriers faced with unexpected events (poor weather, road closures, unexpected surges in volume, mechanical breakdowns, etc.) to allow them to deliver packages safely and on time.

As a Business Analyst Manager on the team, you will be leading a team of Business Analysts and will enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format. You will partner with Operations, Product and Tech teams to solve business problems with focus on understanding root causes and driving forward-looking opportunities. Your ownership of the scoping and design of new metrics and enhancement of existing on...