Job Description
The B2B / VAS Supervisor oversees all business‑to‑business (B2B) fulfillment operations and value‑added services (VAS) production activities. This role is responsible for ensuring accurate, compliant, and on‑time B2B shipments while managing VAS workflows such as kitting, labeling, bundling, assembly, rework, and special projects. The Supervisor partners closely with internal teams to align production schedules, meet customer requirements, control costs, and maintain quality standards.

Key Responsibilities

B2B Fulfillment Oversight
Supervise day‑to‑day B2B order processing, shipping, and fulfillment operations
Ensure compliance with customer routing guides, labeling requirements, pallet standards, and documentation
Coordinate LTL and FTL freight shipments and work with carriers to meet delivery timelines
Monitor and reduce chargebacks through proactive compliance and process improvement
Partner with customers and internal teams on for...