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B2B Training and Capacity Manager at Telecel Ghana

🏢
Confidential
📍 Ghana, Ghana
📍
Location Ghana
📅
Posted June 09, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

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Job Description

Key accountabilities and decision ownership


  • Learning Journey Development Design and implement comprehensive, role-specific learning journeys for all customer touchpoints, including Account Managers (Corporate Sales and SME), Retail Shops, and Digital channels.
    Integrate a blend of learning methods, such as in-person workshops, e-learning modules, micro-learning content, and on-the-job training.
    Blend methodology training with product knowledge to enable a consultative selling approach that positions Telecel Business as a trusted partner.
    Leverage practical exercises, role-playing, and real-world scenarios to ensure mastery of the Telecel Business way of selling
  • Training Content Creation Develop training collateral for B2B products and services, including but not limited to Dedicated Internet, Broadband, Leased Lines, Mobile, IoT, Cloud, Unified Communications, and Value-Added Services.
    Incorporate product features, benefits, use cases, competi...

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    📍 Location Details

    🌆
    City
    Ghana
    🗺️
    Country
    Ghana
    🚗
    Commute
    Local Area

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