Key responsibilities

• Manage inbound and outbound sales calls for existing accounts and new customer acquisition
• Prepare and deliver accurate, timely quotations using the client’s ERP system
• Effectively negotiating pricing, payment terms, and sales conditions
• Provide dedicated pre-sales support and thorough post-sales follow-up
• Regularly engage with customers to strengthen long-term relationships
• Conduct proactive telemarketing campaigns to warm and cold leads provided via CRM
• Achieve defined monthly and quarterly sales quotas, consistently meeting KPIs related to call volume, conversion rates, and customer satisfaction
• Collaborate closely with other teams to escalate and resolve complex customer issues and provide valuable feedback for product improvement
• Develop a deep understanding of our products and services, ensuring familiarity with all key features and functionality, to effectively add...