📍 Local Job Near You
B2B Office Automation Sales Executive – Dubai, UAE
Uae Job Alert
📍
dubai, United-Arab-Emirates
Location
dubai
Posted
June 18, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Role Overview
We seek a Work Controller with expertise in the technical and commercial aspects of Brand and MFP (Multi-Functional Printer) products. The successful candidate will manage customer service requests, coordinate field support, and ensure efficient service delivery for printers and MFPs.
Key Responsibilities- Job & Customer Request Management:
- Log and manage service delivery requests and supply delivery requests.
- Monitor service level agreements (SLAs), ensuring minimal call abandonment and quick response times (2–4 hours).
- Allocate jobs based on geographical routing to maximize technician productivity.
- Plan and schedule Preventive Maintenance (PM) based on AMC terms and printer/MFP usage.
- First-Line Support (FLS):
- Provided phone/email support for customer issues related to product features (printing, scanning, faxing) and tr...