**What's the Role?**

As B2B BSS/OSS Specialist you will share a solid understanding of business processes, available data, reporting capabilities and IT systems that support those processes. You’ll perform detailed business analysis by working with cross-functional teams. You will develop and support documenting processes related to business rules for company's B2B operations and lead all aspects of user acceptance testing, support training functions, and collaborate with the user's adoption of the new IT solution and migration strategies.

**How can you add value?**

+ Manage inquiries related to Functional Area.
+ Gather through interviews, document and artifact analysis, lead workshop sessions, business process documentation, customer journeys, user stories, business rules, scenarios, business and task analysis, and workflow.
+ Assist to communicate (both in written and in presentation formats) that convey ideas and recommendations in a clear and convi...