Join Softchoice as an Azure Support Engineer in Canada, focusing on managing hybrid cloud infrastructure. Utilize your technical expertise in Azure and exceptional customer service skills to address complex IT challenges.
As an Azure Support Engineer, you will work within the Managed Services Operations team. Your role will leverage your deep understanding of Microsoft Azure IaaS/PaaS platforms while managing Azure Stack HCI infrastructure. You will analyze technical support incidents and provide recommendations for service optimization, ensuring customer satisfaction through effective communication and documentation.
Key Responsibilities:
• Manage hybrid cloud infrastructure with Azure expertise
• Analyze and troubleshoot complex support incidents
• Monitor customer environments for optimization
• Document and maintain technical specifications
• Provide excellent customer service during incidents
Requirements:
• Deep understanding of Azure IaaS/PaaS platform...