An exciting opportunity has arisen to join a leading organisation delivering large-scale digital transformation within the customer experience space. This role sits within a high-performing technology team focused on modernising cloud contact centre platforms for a major financial services environment.

As an AWS Connect Engineer, you’ll play a key role in designing and evolving a cutting‑edge cloud contact centre, leveraging the latest capabilities across the AWS ecosystem. This is a hands‑on position where you’ll build intelligent, scalable solutions that enhance customer interactions through AI, automation, and real‑time analytics. You’ll be working on complex, high‑impact systems that directly influence customer experience at scale.

What’s on offer

• Salary up to £85,000
• Hybrid working – 3 days per week on-site in Nottingham
• Strong career progression opportunities within a growing technology function
• Ongoing training,...