Business Function

Group Technology enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Technology, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Provide functional and technical support for Murex and GFM applications to ensure stable production operations
• Support users across Front Office, Back Office, Finance, and Credit, including direct engagement with traders during market hours for time‑sensitive issues
• Analyze, own, and resolve production incidents impacting trading, risk, finance, or downstream processes, coordinate with cross-functional teams to restore normal operations
• Proactively monitor system performance, identify bottlenecks, and imple...