**JOB DESCRIPTION**
**Job Title: AV Technician/ IT Support**
**Job Type**:Dispatch/ on need basis
**Role Overview**
The L1 + AV Technician will provide onsite support for desktops, audio-visual systems, basic network/infra checks, and conference room operations. The technician will perform troubleshooting, coordinate with remote teams and vendors, and ensure smooth day-to-day operations across the site.
**Responsibilities**
- Perform desktop and notebook troubleshooting, including warranty repair coordination and break-fix activities.
- Manage and track loaner/spare devices using customer-provided systems.
- Provide L1 AV support for meeting rooms, including device checks, resets, room readiness, and basic hardware troubleshooting.
- Manage conference room accounts (add/remove users, password resets, ownership updates).
- Assist with basic troubleshooting of corporate printers (toner replacement, waste cartridge changes).
- Provide smart-hands assistanc...