Operations Specialist

ISEE is seeking an Operations Specialist to join our Deployment & Operations Launch teams. Operation Specialists (AVOs) will help to support the operations and development of software and hardware on our Autonomous Yard Trucks (AYTs) and launch this technology in our customers' yards. You will be responsible for real-time monitoring of all systems onboard and offboard the vehicle while providing clear and concise feedback and reporting.

Responsibilities

• Monitor and support Autonomous Yard Trucks in real-time during operations
• Provide troubleshooting technical support for any HW or SW issues that occur on prototype vehicles
• Review log data of system failures and disengagements of autonomy system
• Isolate, track, document, and triage issues systematically
• Update knowledge base and diagnostic trees to maximize troubleshooting efficiency
• Interact with our customers as an amba...