Location
singapore
Posted
June 07, 2026
Commute
Local Area
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Job Description
Main Objective Eurokars Group is seeking a Training Manager to oversee and drive training initiatives across both Sales and Aftersales functions. This role plays a key part in ensuring alignment with Principal standards, while enhancing team capability, product knowledge, and customer experience across the retail network.
Key Responsibilities: β’ Manage training objectives aligned with Principal KPIs β’ Collaborate with Sales and Aftersales stakeholders to identify training needs and develop structured training roadmaps β’ Attend Train-the-Trainer (TTT) sessions and localize content for effective delivery β’ Curate, develop, and manage training materials and learning content β’ Deliver training through in-person and virtual platforms β’ Apply learning principles to improve training effectiveness and business outcomes β’ Oversee end-to-end training execution and governance β’ Manage mystery shopping initiatives and uphold retail/service standards β’ Provide coaching to support staff performan...
Key Responsibilities: β’ Manage training objectives aligned with Principal KPIs β’ Collaborate with Sales and Aftersales stakeholders to identify training needs and develop structured training roadmaps β’ Attend Train-the-Trainer (TTT) sessions and localize content for effective delivery β’ Curate, develop, and manage training materials and learning content β’ Deliver training through in-person and virtual platforms β’ Apply learning principles to improve training effectiveness and business outcomes β’ Oversee end-to-end training execution and governance β’ Manage mystery shopping initiatives and uphold retail/service standards β’ Provide coaching to support staff performan...