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Automotive CX Leader — Strategy & Service Excellence
BYD Europe
📍
madrid, Spain
Location
madrid
Posted
June 09, 2026
Commute
Local Area
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This job is in your area. Enjoy a short commute and work close to home.
Job Description
BYD Europe is searching for a Customer Experience Manager to oversee the entire customer journey in an automotive context. This role emphasizes delivering exceptional service experiences, from sales inquiries through to post-purchase support. With a strong automotive industry understanding, you will enhance customer satisfaction and loyalty through strategic initiatives.
The right candidate will demonstrate leadership skills, communicate effectively across teams, and manage customer feedback to drive continuous improvement.
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