Professional experience in business analysis and process automation using RPA and other techniques.
Ability to understand, map and identify improvement to business process with Microsoft Visio
Proficient in following languages (not limited to): Java, C++, Python, HTML, JSON, JavaScript, Visual Basic for Application (VBA), Macro, SQL Queries
Highly proficient in Microsoft Office and Windows based applications
Expert in multiple automation software/platform i.e. UiPath, Automation Anywhere, PowerApps, MS Flow
Proactive, dynamic and creative, willing to take on any challenge and make a significant impact
Self-starter, technically competent, quick learner, problem solver, data driven, passionate professional with strong interpersonal, cross-team collaboration and communication skill
Experience working in a service management environment and knowledge of service management processes, e.g. risk management, change management, problem management e...