Location: Pune, IN

Experience: 3 to 6 years

About the company -

Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff.

We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time.

Responsibilities

• Build a closed loop test-driven system to automate the quality assurance process, using open source, commercial, and AI-powered capabilities. When necessary, design and develop tools and scripts to improve the system.

Education and Experience

• Bachelor’s engineering degree in co...