Role Overview

The Audit & QA Manager will primarily own customer audits and qualification workflows, ensuring Tilda meets external compliance, security, and quality expectations, while ensuring platform-level audit readiness, validation traceability, and quality system alignment. This role sits at the intersection of Engineering, Product, and Compliance, requiring strong technical depth in software systems and AI.

Key Responsibilities

1. Customer Audits & Qualifications (Primary Focus)

• Own end-to-end customer audit and qualification processes (security reviews, due diligence, questionnaires)
• Lead responses to customer questionnaires, ensuring accuracy, completeness, and timely delivery
• Coordinate cross-functional evidence gathering across Engineering, Product, and Operations
• Act as the primary point of contact for customer audits and follow-ups
• Proactively ide...