On-site Audio-Visual Engineer Permanently based on a single client site, behaving as an ambassador for the AV Department at all times, including the technical setup, operation, and repair of equipment used to enhance collaborative meetings and live events. Successful candidates must have the right to work in the UK and live within commutable distance of our clients premises near Liverpool Street Knowledge& Key Skills - Onsite Work: 90% The on-site AV Engineer will prepare meeting rooms for presentations, Video and Audio conferencing, and collaboration Supporting a wide variety of AV software and hardware Comprehensive ability to troubleshoot a wide range of technology incidents and problems Using Service Desk software to effectively manage all support and service requests Taking complete ownership of and resolving all notified support and service issues, promptly, courteously, and professionally to agreed service levels (SLAs) Keeping end-users fully informed during and at resolution, ...