Nair Systems is currently looking for ATM Support - Digital Channels for our UAE operations.

Job Purpose

The ATM Coordinator is responsible for managing and supporting ATM-related operational activities and projects. The role also supports operational dependencies where ATM functions intersect with digital channels.

Experience

• 5 years experience in banking project.

Key Responsibilities

A. Support for ATM Upgrades & Changes

• Coordinate ATM installations, upgrades, replacements and relocations.
• Participate in UAT for new ATM features or compliance-driven changes.
• Assist with enhancements such as deposit modules, biometric features, UI changes, or authentication integrations.

B. Digital Channels Support

• Resolve issues where ATM card status or failed ATM transactions impact online banking.
• Support IB-related complaints (password reset token ...