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Job Description
As the Associate Store Leader, you will drive operational excellence and team engagement within our retail environment to ensure every fan experiences the brandβs premium identity. You will translate Onβs detail-oriented approach and customer-centric approach into daily practice, autonomously while championing your teamβs successes.
Reporting to the Store Leader, you will support the retail function by optimizing store workflows and fostering a culture of high performance and service with authenticity. Your contribution ensures that our premium service standards are not only met but elevated through systemic thinking and operational ownership.
Your Mission
- Own floor management and daily store operations with little to no guidance, ensuring a premium environment that reflects Onβs premium standards
- Lead and coach the team on the Cloud CX philosophy, setting the benchmark for customer-centricity and service excellence in every interaction <...