+ Engages with customers via telephone or electronic inquiries to address inquiries and admin-related activities

+ Coordinates pre- and post-sale actions to ensure customers are meeting TIC certification requirements and product or service adoption timelines

+ Works within standard operating procedures under supervision to develop and share quotes using standardized pricing tools

+ Client follow-up and aid in turning quotes into orders. Process quotes into Orders using ERP

+ Support account managers & SE/ISEs by performing included but not limited to admin-related tasks

+ Applies experience and skills to complete assigned work within own area of expertise

+ Connects customer to appropriate UL personnel (Account Manager, SEs/ISEs, delivery teams and engineers, etc.) when appropriate

+ Track account history and supply data from internal sources as requested by account owners and representatives to facilitate deeper knowledge of ac...