FIND YOUR 'BETTER' AT AIA We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us. We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives. If you believe in better, we’d love to hear from you. About the Role Responsible for providing after-sales support to policy-related administrative processes Job Responsibilities: Process all incoming requests within the service standard and ensure all processes are done prudently and in accordance to all regulatory and corporate requirements. Performing day to day transactions and ensuring delivery quality in terms of accuracy, completeness, and timeliness on daily basis. Ensure meeting personal quality, efficiency, turnaround time, and attendance benchmark. Per...