Join a leading health organization as the Associate Manager for Patient Support. Manage case managers and specialist teams while advancing patient care initiatives in a remote setting.
As the Associate Program Manager, you'll report to the Program Manager and manage the Patient Support Program effectively. This involves training new staff, overseeing daily operations, and ensuring program performance meets KPIs. Collaboration with various departments and enhancing processes are key aspects of this role.
Key Responsibilities:
• Ensure overall program service performance meets targets
• Facilitate recruitment and training of team members
• Communicate operational updates effectively
• Lead quality audits of services and records
• Assist with billing and special projects
Requirements:
• Degree in management or health science preferred
• Bilingual in English and French required
• At least one year in a management role
• Excellent communication and organi...