Responsibilities

• Assist in configuring and maintaining IT infrastructure, including servers, storagen and network devices.
• Perform onsite hardware installation, network patching, and troubleshooting.
• Support on-premises and hybrid infrastructure solutions.
• Assist in administering Office 365, Active Directory, and enterprise applications
• Monitor system performance and assist in implementing improvements.
• Help troubleshoot hardware, software, and network issues, escalating as needed
• Conduct routine system checks to ensure reliability.
• Follow security best practices and company IT policies.
• Assist in enforcing identity and access management controls.
• Support cybersecurity operations in collaboration with the Cybersecurity team
• Provide Level 1 and Level 2 support for infrastructure-related incidents.
• Maintain IT documentation, including procedures and troubles...