At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As a 【Medical Complaint Handling Specialist】, responsible for day to day case management of quality technical complaint and adverse event. Including intake follow up, triage and system entry, involving Alcon devices and OTC products. Complaint handling accountabilities reflect activities required to comply with local and international regulations, guidelines, and applicable directives.

In this role, a typical day will include: