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Associate Director, Process Optimisation

🏢
0000055801 RBC Shared Services Malaysia Sdn. Bhd.
📍 Putrajaya, Malaysia
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Location Putrajaya
📅
Posted June 08, 2026
🚗
Commute Local Area
🎯
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Job Description

Job Description

SUPPORTS WM GLOBAL OPERATIONS TRANSFORMATION OBJECTIVES
  • Business and process analysis, risk and issue management and activity tracking
  • Ensure best practice is deployed through active engagement with all areas of Operations and their stakeholders
  • Adopt a flexible approach to working to ensure appropriate skills, capabilities, and expertise are deployed to support different initiatives
  • Employ a prudent balance of good governance, business controls and process, through agile and dynamic delivery
  • Lead initiatives to streamline workflows, mitigate operational risks, create capacity and enhance cost savings
    • IMPLEMENTS IDEAS
  • Design and develop automated workflows using AI to replace/supplement manual processes (e.g. data extraction, reconciliation).
  • Collaborate with Operations teams to identify automation opportunities and contribute to project prioritization.
  • Document automation solutions, includi...

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    📍 Location Details

    🌆
    City
    Putrajaya
    🗺️
    Country
    Malaysia
    🚗
    Commute
    Local Area

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