End Date: Friday 13 March 2026

Salary Range: £65,385 - £72,650

Job Title: Associate Director - Business Operations and Strategy

Location: Birmingham

Hours: Full‑Time

Working Pattern: Hybrid – at least two days per week (40% of time)

Flexible Working Options: Hybrid Working, Job Share

We support flexible working – click here for more information on flexible working options

About This Opportunity

Client Operations brings together multiple business areas to create a seamless and enhanced experience for our Corporate and Institutional Clients (CIB). The Business Operations and Strategy team leads on the implementation of new systems, applications and process change across the Traditional Trade portfolio, ensuring platforms remain robust and efficient, supporting incident management, providing SME input across multiple projects, and working closely ...