1-3 Years of Working Experience

Minimum Experience: 1+ years of work experience.

Mandatory Skills : SQL installation, patching, support, maintenance, High availability etc

Shift : 24*7 (weekend working too)

Remote working: Hybrid

Job Responsibilities

• Should be able to work 24X7 shifts and adjust schedule to fit operation support.

• Communicate progress and resolution to the client and documents all work in a case record.

• Conduct performance monitoring, utilizing database management tools to evaluate and resolve performance problems.

• Document problems and solutions as articles for our Knowledge Base and reviews and approves knowledge articles written by others'

• Prepare necessary documentation around technical procedures as well as operational procedures.

• Report defects and design issues to our development teams.

• Work on most complex database-related issues directly w...