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Job Description
Primary interface of onsemi to external customers and vise versa. Provide customer satisfaction in processing customer orders. Collaborate with various functional groups within onsemi to ensure customers' requests are handled properly and in a timely manner. Independently answer correspondence, manage meeting with customers, and handle complaints and requests. Comply with Customer Service business rules, techniques, and protocols. Provide tactical support for Sales and Marketing team. Lead the pursuit of operational excellence through continuous improvement and standardization of support services and tools. Manage multiple stakeholder relationships both internally and externally to ensure operational requirements are met for both day-to-day business activities and long-term activities. Work collaboratively with regional counterparts and proactively seek opportunity to support them on business related activiti...