Associate Commercial Manager

As an Associate Commercial Manager you are responsible for proactive client outreach to ensure satisfaction, user training and secure renewals of assigned accounts. You will maintain a support level of customer excellence across assigned Platts client base and identify new opportunities for business growth through a multi‑touch retention process.

The Team

You will be part of the Commercial Retention team in Manila, comprised of experienced client retention specialists and professionals, working for one of the segments of S&P Global in the Philippines.

The Impact

Critical to the success of Global Energy client retention initiatives, this position develops and maintains positive relationships with assigned Global Energy accounts to understand business needs, drive service adoption, and provide feedback on account health and user best practices.

Responsibilities

• Proactive outreach to c...