Job Scope: Manage the end-to-end processing of record creation and system updates within the Bank's operating systems, specifically for Secured Loans. Execute disbursement and fee payment processes related to Secured Loans, ensuring accuracy and compliance. Generate and dispatch payment instructions, advice, and customer notification letters. Conduct review and update of system reports on a daily, weekly, and monthly basis to maintain data integrity and operational oversight. Oversee the systematic filing and archival of source reports and media, adhering to established record-keeping policies. Address and resolve inquiries from customers and legal representatives in a timely and professional manner. Contribute to audit preparations, user acceptance testing (UAT), live verification (LV), and system enhancement initiatives. Undertake and manage ad-hoc projects as directed by the Team Manager or Supervisor. Ensure all operational requests are processed accurately and efficiently, meeting...