Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities.
**Under general guidance completes the following activities**:
- Generates internal operational reports and/or according to customer requests.
- Follow operational indicators (SLA's and KPI's) and gives suggestions to improve productivity.
- Follow up operations related to collection, delivery and transfer.
- Support the coordination of activities of receipt, storage, validate process, separation and shipment of packages.
- Follow activities related to risk management and communicate pending matters to the Security sector.
- Coordinate storage and cleaning of the warehouse.
- Provide and monitor the dispatch of all documentati...