Join Manulife in Toronto as an Assistant Vice President of Health Claims Operations. Drive service excellence and operational success in a hybrid work setting.
In this pivotal role, you will manage operational functions within the Health and Dental Claims division, ensuring a seamless delivery of services. With over a decade of experience, you'll identify opportunities to enhance business performance and collaborate with cross-functional teams to foster innovative solutions. Your leadership will also focus on mentoring and developing staff capabilities.
Key Responsibilities:
• Lead business operations and improve claims processing efficiency
• Monitor adherence to service quality and compliance standards
• Collaborate to enhance KPIs and operational reporting
• Drive automation initiatives across functional areas
• Manage external partnerships for strategic effectiveness
Requirements:
• 10+ years in operational leadership roles
• Proven success in managing...