This role will be required to support the FCOA Technology team with functional, technical and administrative tasks in project management, incident management and BAU maintenance activities of Financial Crime Compliance systems.

• Provide technology support for KYC, Name screening and Transaction Filtering systems’ projects, enhancements, issues, maintenance, and general system queries.
• Produce and understand technology related documentations (including functional and technical design documents, business requirement documents, system architectural diagrams).
• Engage with various internal stakeholders to communicate accurately and efficiently on project status, risks, and issues. Facilitate discussions to gather requirements and provide updates.
• Manage system incidents with strict adherence to SLAs, escalating and socializing with the relevant internal stakeholders at branch, regional, and g...