Make significant contributions as an Assistant Vice President, Application Support Analyst at Citi, focusing on application efficiency and user satisfaction.
Your role encompasses managing and supporting application systems post-development to ensure optimal functionality while resolving user issues. You will engage in risk evaluations, develop procedural documentation, and mentor junior analysts, enhancing the team's overall performance and support capabilities.
Key Responsibilities:
• Provide immediate technical assistance for application users
• Maintain operational efficiency of application systems
• Conduct risk reconciliations and monitor app performance
• Collaborate on application enhancements and contingency plans
• Communicate risks and compliance issues to management
Requirements:
• 5+ years in an application support role
• Experience with business application configurations
• Strong analytical and communication skills
• Familiarity with p...