Position Overview

The Assistant Manager is second in command to the Store Manager and assists the Store Manager with all everyday activities. He/she should be capable of looking after the store when the Store Manager is absent. Therefore he/she is responsible for maintaining sales performance, profitability, customer satisfaction, merchandising standards, store operations and training and development across the entire store.

Job Description

• Ensuring the store exceeds the profitability expectations and exceeds all KPI targets by driving sales and motivating the team
• Setting the overall store sales plan yearly/monthly/daily and by individual and department
• Ensuring that an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently by providing a friendly environment including greeting and acknowledgement on entrance into the store.
• Analysing sales acro...