Drive customer satisfaction and team achievement as an Assistant Store Manager at PENN. Shape retail excellence while overseeing operations and team empowerment in a vibrant environment.
As an Assistant Store Manager at PENN, you will lead your team to deliver outstanding customer experiences. Your role involves motivating staff, monitoring performance metrics, and implementing key operational processes. You will also focus on staff development to create a positive and collaborative retail culture.
Key Responsibilities:
• Coach and support team members on the sales floor
• Ensure exceptional customer interactions and service
• Analyze store KPIs to inform improvement strategies
• Facilitate onboarding and training for recent employees
• Oversee inventory management and operational tasks
Requirements:
• Minimum of 2 years in retail management or supervision
• Strong influencing and team engagement skills
• Excellent organizational and planning capabiliti...