**Overview**

Under general direction, supervises the staff performing contracted activities at client accounts. Ensures staff is meeting quality and productivity standards as defined by client and manager.

**Responsibilities**

+ Assist with the management of all services contracted by client at the assigned site
+ Ensure staff is meeting quality and productivity standards as defined by client and manager
+ Ensure proper maintenance and usage of all equipment and supplies
+ Interface with the client, Operations team, and Corporate departments
+ Assist manager with the completion of staff payroll, site billing, service enhancements and employee of the month nominations on a timely basis
+ Supervise tasks or special projects and ensure their completion by set deadlines
+ Initiate communication and problem solving with manager in addressing client’s issues
+ Assist manager to manage budget and control expenses effectively
+ Prepare monthly...